Performs highly complex (senior-level) computer systems and business analysis work for the Legal Services Program. Work involves providing expert-level support for software applications and business processes related to the Legal Service Program. This includes assisting with legal discovery activities, administering, troubleshooting, and optimizing the performance of software applications, and performing other related tasks. Coordinates, plans, assigns, reviews, and assesses team members work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Essential Job Elements:
Assists in gathering and producing documents for litigation discovery requests and Public Information Act requests during "peak" demand times. Defines user roles in applications used by Legal Services; may recommend what user are appropriate for each role. Develops and maintains documentation of business processes, procedures, and rules that pertain to the applications used by the Legal Services program area. Maintains familiarity with security and technical configuration of applications used by Legal Services. Maintains expert knowledge of the capabilities, trends, strengths and weaknesses of the GLO business software and services relevant to Legal Services. Develops and maintains an in-depth understanding of how Legal Services’ applications integrate with other data and processes; identifies opportunities to improve integration and connectivity of the in-house applications. Elicits and documents the requirements and rules from subject matter experts, business and legal documents, and existing software applications. Develops and maintains a working knowledge of the primary objectives and business processes of the Legal Services program area. Participates in and coordinates user testing of software applications to insure they fulfill business needs and requirements. Performs related work as assigned.
Graduation from an accredited four-year college or university with a degree in computer science, computer information systems, management information systems, law or a related field, plus two years full-time professional experience doing business analysis work. Experience will substitute for education on a year-for-year basis. Applicant may have to complete an application generic programming test at the time of interview.
Four years of professional experience: as a business analyst, systems analyst, paralegal with significant experience in discovery work, or a similar role; with software applications commonly used in the legal field such as Concordance, Ringtail, Docushare or similar applications; and/or working with legal discovery activities. Professional experience using document management software or similar applications; communicating between technical and non-technical staff; using software applications related to legal business processes in roles such as system administrator, power user, or similar roles; performing activities related to the software development process.
Knowledge, Skills, Abilities:
Knowledge of: best practices of software design and development using web-based application programming languages and/or relational databases; software development lifecycle methods and processes. Skill in designing, coding, testing and debugging applications. Ability to: translate business processes, requirements and technical specifications into an effective software design; analyze and solve software defects; learn new software development tools independently and keep software development skills current; work in a fast-paced environment across multiple business domains; accurately track, organize and perform detailed tasks and responsibilities.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/customer contact and communication. It requires the ability to bend, stoop, kneel, and reach as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to lift, pull, physically handle, and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required. The individual must be able to sit for long periods of time when commuting to and from assigned destination and when traveling on state business including fieldwork and training assignments.
Other (licenses, certifications, et cetera):
All applications for employment with the Texas General Land Office (GLO) must be submitted electronically by the job closing date through www.WorkInTexas.com. PAPER, FAX OR E-MAIL APPLICATIONS WILL NOT BE ACCEPTED. Please visit our website at www.glo.texas.gov for more information about applying for a GLO job posting. The Texas General Land Office/Veterans Land Board does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability or genetic information in employment or the provision of services. A criminal conviction records check is required for applicants who are selected for a position. The State of Texas requires all males who are 18 through 25 and required to register with the Selective Service to present either proof of registration or exemption from registration upon hire. The U.S. Immigration Reform and Control Act of 1986 requires new employees to present proof of identity and eligibility to work in the United States. The Texas General Land Office is a non-smoking agency. Smoking is permitted only in designated areas. In compliance with the FLSA, the GLO compensates overtime work though time off in lieu of payment.