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Recovery Resources

FOR GLO short term housing resources for Hurricane Harvey visit: www.texasrebuilds.com or call 1-888-958-0877.

 

TexasRebuilds.com

GLO provides disaster recovery funding to assist individuals and local governmental entities with their long-term recovery efforts. Individuals and families may receive additional information and assistance through the following resources:
Get Prepared / Have a Plan:
Texas Division of Emergency Management https://www.dps.texas.gov/dem/PublicInfo.htm
Department of Homeland Security https://www.ready.gov/make-a-plan
Red Cross http://www.redcross.org/get-help/prepare-for-emergencies/be-red-cross-ready/make-a-plan
Texas Water Development Board (before a flood) http://www.twdb.texas.gov/flood/prep/before.asp
Emergency Evacuation Kit https://www.dps.texas.gov/dem/documents/emerSupplyKit.pdf
Texas Health and Human Services (register evacuation assistance) https://www.dads.state.tx.us/hurricane/index.cfm
 Pet Evacuation Plan http://www.dps.texas.gov/dem/ThreatAwareness/evacPets.htm

Be Insured
Homeowner Insurance http://www.helpinsure.com/home/index.html
Windstorm Insurance http://www.helpinsure.com/home/residential.html
Renter Insurance http://www.helpinsure.com/home/index.html
National Flood Insurance Program https://www.floodsmart.gov/floodsmart/


Find Assistance / Immediate Response
Contact local Emergency Responders
FEMA https://www.disasterassistance.gov/
Call 2-1-1 or http://www.211texas.org/
Statewide Road Closures https://drivetexas.org
American Red Cross (shelter locater) http://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter


Recovery Assistance
Federal Assistance https://www.disasterassistance.gov/get-assistance/assistance-by-federal-agency
Texas Division of Emergency Management - Recovery https://www.dps.texas.gov/dem/Recovery/index.htm
U.S. Small Business Administration https://disasterloan.sba.gov/ela/Information/HomePersonalPropertyLoans
Texas Department of Insurance Post Disaster FAQs http://www.helpinsure.com/home/condisasterfaq.html


Long-term Recovery Assistance
GLO Homeowner recovery checklist http://texasrebuilds.org/Documents/GLO%20Recovery%20Checklist.pdf
Texas Water Development Board http://www.twdb.texas.gov/flood/prep/after.asp


Personal Recovery Tips
Tips to Avoid Fraud Post Disaster https://www.texasattorneygeneral.gov/cpd/disaster-scams
Recovering from a Disaster? www.hudexchange.info/onecpd/assets/File/Dont-Be-a-Victim-of-Cons-and-Scams-English-FC.pdf
Consumer Protection Federeal Trade Commission https://www.consumer.ftc.gov/features/feature-0023-weather-emergencies


Individuals and Families (http://www.tdhca.state.tx.us/disaster-resources/index.htm )
Preparation

  1. Homeowner Insurance http://www.helpinsure.com/home/index.html
  2. Flood Insurance https://www.floodsmart.gov/floodsmart/
  3. Windstorm Insurance http://www.helpinsure.com/home/residential.html
  4. Renter Insurance http://www.helpinsure.com/home/index.html
  5. Emergency Preparation Plan https://www.floodsmart.gov/floodsmart/pages/preparation_recovery/pr_overview.jsp
  6. Emergency Preparation Kit https://www.ready.gov/
  7. Register for Evacuation Assistance http://www.dads.state.tx.us/hurricane/index.cfm
  8. Before a Flood TWDB http://www.twdb.texas.gov/flood/prep/after.asp
  9. During a Flood TWDB http://www.twdb.texas.gov/flood/prep/during.asp
  10. US Humane Society http://www.humanesociety.org/about/departments/disaster_preparedness.html?credit=web_globalfooter_id93480558
  11. ASPCA http://www.aspca.org/pet-care/general-pet-care/disaster-preparedness


HOMEOWNER RECOVERY

Consumer Protection

  1. Disaster Scams https://www.texasattorneygeneral.gov/cpd/disaster-scams
  2. Federal Trade Commission https://www.consumer.ftc.gov/features/feature-0023-weather-emergencies
  3. Texas Law Help http://texaslawhelp.org/issues/disaster-relief
  4. Texas Department of Insurance Disaster Recovery FAQs http://www.helpinsure.com/home/condisasterfaq.html

Lost or Damaged Documents

  1. Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: Federal Deposit Insurance Corporation (FDIC) Consumer Response Center (https://www.fdic.gov/consumers/consumer/ccc/index.html) or call 877-275-3342
  2. Birth and Death Certificates: Texas Department of State Health Services (DSHS) (https://www.dshs.state.tx.us/vs/default.shtm) or call 888-963-7111
  3. Credit Cards: Contact the issuing institution:
    1. AmericanExpress (https://online.americanexpress.com/myca/mobl/us/static.do?page=un_lostorstolen) or call 800-992-3404
    2. Discover (https://www.discover.com/credit-cards/help-center/) or call 800-347-2683
    3. Master Card (https://www.mastercard.us/en-us/consumers/get-support.html) or call 800-627-8372
    4. Visa (https://usa.visa.com/support/consumer/lost-stolen-card.html) or call 800-847-2911
  4. Credit Reports from Equifax, Experian or TransUnion: Annual Credit Reports (www.annualcreditreport.com) or call 877-322-8228
  5. Fraud Alerts or a Credit Freeze: Texas Office of the Attorney General (OAG) (http://www.texasfightsidtheft.gov/) or call 800-621-0508
  6. Green Card: US Citizenship and Immigration Services (UCIS) (https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card) or call 800-375-5283
  7. Insurance Documents: Contact your insurance agent. For insurance company contact information, visit the Texas Department of Insurance (TDI) (https://apps.tdi.state.tx.us/pcci/pcci_search.jsp) or call 800-252-3439
    1. For post-disaster insurance tips, visit TDI’s After the Storm page (http://www.tdi.texas.gov/consumer/storms/recoverytips.html) or call 800-252-3439
  8. Manufactured Housing Statement of Ownership and Location: Texas Department of Housing and Community Affairs (TDHCA) Manufactured Housing Division (https://www.tdhca.state.tx.us/mh/faqs-sol.htm) or call 800-500-7074
  9. Medical and Prescription Records: Call your own doctor; medical and prescription records are tracked electronically.
  10. Medicare Cards: Medicare.gov (www.socialsecurity.gov/medicarecard/) or call 800-772-1213
  11. Military Records: National Archives and Records Administration (http://www.archives.gov/contact/) or call 866-272-6272
  12. Passport: US Department of State (https://travel.state.gov/content/passports/en/passports/lost-stolen.html) or call 877-487-2778 or TTY 888-874-7793
  13. Proof of Address/Residency: Texas Department of Public Safety (DPS) (http://dps.texas.gov/Internetforms/FormDetail.aspx?Id=295&FormNumber=DL-5.pdf) or call 512-424-2000
  14. Real Estate and Property Records (Mortgage Documents, Deeds, etc.): Contact your real estate agent or your county clerk’s office