Government must move at the speed of life. Government must adapt to the times to serve Texans more efficiently. As business increasingly goes online, Commissioner Bush is seeing to it that the GLO’s operations — which make money for Texas schoolchildren — go online as well. He brings his entrepreneurial spirit to Texas’ oldest agency, resulting in rapid technological advancement and improvement across the entire General Land Office.


Commissioner Bush established the GLO’s first agencywide social media channels to show Texas taxpayers how their money is used to defend the coast, provide benefits to veterans, and preserve historic treasures. Fewer and fewer Americans watch the evening news or pick up a newspaper. At the same time, more and more find and share news through social media. Commissioner Bush is committed to using social media to better communicate directly with Texans.


Commissioner Bush initiated Texas Shores, the first digital access guide to all of Texas' vast shoreline, reducing publication and updating costs while delivering an app that all Texas beachgoers can use. Texas beaches are one of the state’s great attractions, and one of its great economic engines. Texas Shores will be the digital guide to the Texas coast, showing visitors from across Texas and the world what our 367 miles of Gulf coast and 3,300 miles of beach and bay shoreline have to offer.



Commissioner Bush introduced improved pharmacy management at Texas State Veterans Homes to better serve our veterans. Veterans who live at one of the VLB's eight Texas State Veterans Homes receive the best care anywhere. The VLB reviews pharmacy invoices each month to detect pharmacy billing errors and operator ordering errors. This process was made more efficient with the development of a patient census template for each home, reducing the time required to scrub this data each month from three days to four hours. In addition, intra-agency paperwork has been simplified, saving paper and another four hours each month.


Commissioner Bush directed that invoices from Texas State Veterans Homes be placed online, saving time and reducing paper consumption by more than 41 reams a month. The GLO reviews and processes approximately 164 operator invoices a month. These invoices include a large volume of data requiring a ream of paper for every four invoices. By making this process entirely electronic, the GLO reduced its paper consumption by 41 reams (4 boxes) of paper each month.


Commissioner Bush OK'd the creation of a Mobile Field Inspections App. Field staff can now gather data in the field on this handy application without any paperwork. Information captured includes GPS points, photos, and basic incident reports. The GLO will use the data for tactical and strategic planning.


Commissioner Bush emphasized business systems automation, leading to major gains. Information Systems and Disaster Recovery completed the T-RecS Housing Module. This enterprise application is based on an off-the-shelf content management system customized to automate the business processes of the Disaster Recovery Housing Program. Benefits include a dramatic reduction in manual monitoring of grant steps and eliminating the need for 90 percent of change orders. Through an additional project, Information Systems and Disaster Recovery collaborated to automate reporting into the USAS Comptroller Statewide Accounting System. This project will eliminate 90 percent of the manual data entry previously performed by Disaster Recovery staff.


Commissioner Bush praised the GLO GIS team for earning a Special Achievement in GIS Award at the 2015 ESRI User Conference. The GLO GIS team's work on projects like Texas Hidden History stood out from more than 100,000 other ESRI users.