Public Information

State Law guarantees the public has a right to access government records.

The Texas General Office is committed to open government and has staff dedicated to ensuring that all requests for public information are responded to quickly and efficiently. Our Public Information Officer is your contact for all requests of public information held by the Land Office.

All Public Information requests must be made in writing. Please feel free to use this web form to submit your Public Information request, or write to the physical address shown on this page.


Public Information Officer

Hadassah Schloss
Texas General Land Office
1700 N. Congress Ave.
Austin, Texas 78701
Email: PIALegal@glo.texas.gov
Phone: 512.463.9072
Fax: 512.463.6311

Privacy Policy

The Texas General Land Office analyzes server logs for statistical purposes only and makes no attempt to personally identify website visitors. Statistics such as time, date, or pages requested are used for assessing the information of most interest to users and identifying system performance or problem areas.

The GLO website does not use "cookies" (small text files created by the web server that reside on the user's hard drive) to track specific information and does not collect information through other technological processes.
Information collected by electronic mail and by web forms may be subject to the Public Information Act; however, email addresses of members of the public who correspond with the GLO are confidential and may not be disclosed unless the sender agrees to such.

Security Policy:
Name, address and physical location information that is entered on our web forms is stored for the sole purpose of delivering goods and/or services and for processing transactions. Information obtained thorugh our web site(s) is never sold or shared, unless disclosure is legally required under the Public Information Act or other law. All information obtained is transmitted using firewall protected secure servers and SSL encryption via the https internet protocol. Data is stored only on servers that are administered solely by the TGLO (no third parties). No information is ever shared or sold.Credit card and bank information is captured only by NICUSA - the state authorized credit card processor, and never by TGLO. NICUSA is the chosen vendor for all state of Texas agencies, is fully secure, and is compliant with all credit card industry (PCI) rules and guidelines.

Links & Accessibility

Relay Texas at 1.800.735.2988

GLO TDD at 512.463.5330

 

Texas General Land Office Links Policy:

The GLO complies with the link policies established by the Department of Information Resources for all state agencies.

If you have any issues accessing this site please contact our Accessibility Coordinator.

Texas General Land Office Accessibility Policy:

The Texas General Land Office is committed to making its website accessible to all users. To make the site more accessible, we include features designed to improve accessibility for users with disabilities.  Two examples of these features are described below.

The GLO is committed to website availability for all of our customers and follows the guidelines for accessibility defined by DIR guidelines. The agency has an IT accessibility coordinator who can assist customers with any accessibility questions or needs. Requests for exceptions to the policy are handled in accordance with TAC 213, rule 17. Documentation associated with such requests are maintained by the GLO Information Systems administration division.

The GLO welcomes comments on how to improve the site's accessibility for users with disabilities. If you use assistive technology and the format of any material available from the General Land Office interferes with your ability to access the information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address of the requested material, and your contact information.

Additional information about accessibility programs in Texas is available from the Governor's Committee on People with Disabilities.

Standards for Compliance:

The General Land Office ensures accessibility to all digital media regardless of individual ability, by keeping informed of current accessibility practices and conducting testing of all content at time of posting to the website. We achieve verification of the website's conformance with Section 508 by means of various automated testing tools.